A few days ago, a customer (woman) of the Mohegan Sun Casino, approached me and told me a very interesting story, that I would like to share with you.
It was clear cold winter night. She drove her car into one of the multi-level parking garages, up a few levels and parked her car. She hurriedly walked to the elevator and into the casino. After several hours of having fun (a few drinks and hitting the slot machines) she headed back to her car to go home.
She went looking for her car and she couldn't find it. She spotted an outside Security man (Public Safety) and asked him to help her find her car. He said, I will be right back my car is parked on the bottom floor, I have to go get it.
The security officer returned about 15 minutes later with his Ford Escape hybrid (electric chair) car. After driving around for a few minutes, the car was found on another level. The customer headed home and the Security car continued to patrol.
On investigation, we found that Public Safety supposedly has a new policy. The security cars can only be driven at most 20 miles per shift. Twenty (20) miles in eight (8) hours . Some one said that the security personal must walk 90 minutes per shift through the garages, hence what the customer told me must be correct.
I don't quite understand this program. The workers it seems now are sitting in those cars with the engines running to stay warm (burning gasoline) instead of patrolling the entire time they are on duty. It seems to be that instead of being first responders, which is what I think they are, they are now reactive. Don't we want them patrolling and finding trouble then sitting and waiting to respond to trouble. Does this put our customers and other workers of the casino in a dangerous situation?
If this was done as a cost saving practice, where is the savings? How much can the Mohegan government save? Who approved this? Who thought this up? I don't understand. Do you? Is this a good policy? What do you think? .
Monday, January 26, 2009
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2 comments:
If the premise of this story is true... it seems maybe we, the Tribe, should have logically (based on real data) dedicated foot/bicycle patrols and a logically dedicated car patrol force. To be paying for automobiles to just have them sit parked because of some wierd mandate does seem quite bazaar... not exactly cost effective.
There was a time when Tribal Members were much freer to be heard both in and outside council meetings. This provided a flow of information like this that can be achieved no other way.
Your strength provides hope and I pray to strengthen you in your journey. It will be a tough but honorable one.
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