Thursday, May 6, 2010

EIGHT DOLLARS MORE PLEASE

Uncasville, Connecticut...........One customer of the Mohegan Sun Casino Hotel said, "they're nickel and diming us to death."

What was this customer talking about? It seems for over a year now, the Mohegan Sun Hotel has been charging $8.40 including tax for the use of the indoor pool (the only pool), the gym and to get a newspaper in the morning. These items over the years have been provided free, now they are being charged for.

I asked the hotel, if what I had been informed was true. I was told it was. I asked why couldn't the charge be included in the room charge. I was told that state law required a separate charge.

This doesn't sound like good business practices to me. How many people are angry about this? One customer, I talked to, said if they went to another hotel there wouldn't be a charge for the gym, the pool or a newspaper.

HOW MUCH BUSINESS IS BEING LOST FROM THIS PRACTICE? What do you think?

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