Uncasville, Connecticut...........One customer of the Mohegan Sun Casino Hotel said, "they're nickel and diming us to death."
What was this customer talking about? It seems for over a year now, the Mohegan Sun Hotel has been charging $8.40 including tax for the use of the indoor pool (the only pool), the gym and to get a newspaper in the morning. These items over the years have been provided free, now they are being charged for.
I asked the hotel, if what I had been informed was true. I was told it was. I asked why couldn't the charge be included in the room charge. I was told that state law required a separate charge.
This doesn't sound like good business practices to me. How many people are angry about this? One customer, I talked to, said if they went to another hotel there wouldn't be a charge for the gym, the pool or a newspaper.
HOW MUCH BUSINESS IS BEING LOST FROM THIS PRACTICE? What do you think?